Skip to content
  • There are no suggestions because the search field is empty.

Does ShipStation support split billing and shipping addresses?

How to support split billing and shipping addresses on orders

Does ShipStation support split billing and shipping addresses?

When orders are created manually in ShipStation, the interface only captures a shipping address. If the customer's billing address is different, you will need to update the order details directly in your connected system after the sale syncs.

How do I set up my QuickBooks?

Here are the steps:

  1. In QuickBooks, find the customer or make a new one.
  2. Enter a valid billing and shipping address. Here is an example from QuickBooks Online:
  3. Click save.

Next, instruct Connex to use the address from QuickBooks.

How do I enable the setting?

  1. Login to Connex Ecommerce.
  2. Go to settings > customer > advanced.
  3. Select use billing address from accounting system to map the billing address. Select use shipping address from accounting system to map the shipping address.
  4. Click save.

What is the end result?

Here is the order in ShipStation:

Here is the matching order in QuickBooks: