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Getting Started: Sync Activity Overview

How to check your log for messages

How can I see the results of a sync?

Log into Connex. Click your name on the top right and click sync activity. Connex will log errors and informational messages.

How can I see product updates from Connex to my selling channel?

Click on the audit logs tab. You will see details on how Connex arrived at its stock quantities:

How can I see how often my sync runs?

Under sync activity, click the scheduled tasks tab. You can enable or disable a sync. How fast you sync depends on your plan level. We recommend syncing daily. Here are the task types:

Name Description
Low Inventory Checks all products and notifies you, if the product requires reordering. Connex will create a notification.
Overstock Checks all products and notifies you, if the product is overstocked. Connex will create a notification.
Orders from Selling Channel Syncs sales from your selling channel to Connex.
Products from Connex Syncs stock and pricing updates from the Connex products table to your selling channels.