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Getting Started with ShipHero

How to sync ShipHero and Connex

Is there a demo?

Here is a demo:

How does ShipHero work?

Here is a video: https://drive.google.com/file/d/1MYccdlC5lufYscww_CmZguaZ3QPAIxcz/view?usp=drive_web

How do I pair ShipHero?

Here are the steps:

  1. Log into your ShipHero account.
  2. Navigate to My Account > Developer Users.
  3. Click Add a 3rd Party Developer (top right corner).
  4. Fill in the developer's details:
    • First Name Connex
    • Last Name Connex
    • Email (must be unique across all users) sales@connexecommerce.com
  5. Click Add Developer.

Once the developer user is created:

  • The Access Token and Refresh Token will be displayed.
  • Important: The Access Token is shown only once, so copy and store it securely.
  • The Refresh Token can be used to generate new Access Tokens when needed.

Pair Connex

  1. Login to Connex.
  2. Click add new connection.
  3. Choose ShipHero.
  4. Enter your ShipHero access and refresh token.

What touchpoints do you offer?

We offer a two way order sync between selling channels and ShipHero.

How do the fields map?

Here is a field mapping guide:

ShipHero Connex
ChannelName Not mapped. Can be used in the rules engine.
Gift message Not mapped. Can be used in the rules engine.
Order Number Order Number
Product.SKU QuickBooks Item Name or Unique ID. Used to match products between ShipHero and Connex.
Product.Name QuickBooks item description
Product.Quantity Quantity
Product.UnitPrice UnitPrice
Billing Address Billing address
Shipping Address Shipping address
Email Customer Email
Phone Customer Phone
Shipment.TrackingNumber Line item description
Shipment.ShipDate Ship Date
Shipment.Cost Can be mapped using rules engine. Maps to a line item, if syncing orders from QuickBooks.
Shipping Method Shipping Method
Tax Tax. Mapped as a line item or maps tax/non to other items.