How do I stop syncing payments, if I close sales orders with invoices?

By default, Connex will create sales orders, invoices and payments. You can add a rule to exclude the invoices, if the order is awaiting shipment. Connex will sync a payment, unless you write a rule. We have a rule template that can quickly exclude payments:

1. Login to Connex.
2. On the left, click rules > my rules.
3. Click add rule.
4. In the rule templates, select Mark unfulfilled orders as unpaid.
5. Click submit.