How to email web connector log file

There are some errors that are only accessible if we see your web connector's local log. To send us the log, follow these steps:

1. Open your web connector
2. Click file and clear log
3. Run the sync and the web connector again to reproduce the error.
4. Click view log: 
   
5. On notepad, click file > save as and save it to the desktop. The file should look something like this: 
   
6. Respond to your support ticket with the log.