Shopify Inventory Sync Fails Stock Management Turned Off

Problem

Your inventory sync from QuickBooks to Shopify fails.

Description

Your Connex logs shows this error:

Error updating product. SKU: MCS14. Price: 0.00. Name: MCS14. Stock -335. Error: Request failed with status code UnprocessableEntity: unknown {"errors":["Inventory item does not have inventory tracking enabled"]}

Solution

Enable inventory management

Here are the steps:

1. Log into Shopify.
2. Open the product.
3. Check the track quantity box: 
   
4. In QuickBooks, open the product.
5. Make a change to the description.
6. Click save.
7. Run your web connector.