There is another item whose item name matches this product.

Problem

You have sync failures in your log, due to a product matching issue. 

Here is your log

Item Blank Bison River Knives has failed to export. There is another item whose item name matches this product. You cannot match by QuickBooks item name and QuickBooks SKU at the same time. Please find the QuickBooks product whose name is Blank Bison River Knives. Change the name and ensure the SKU field matches your website.

Description

This error occurs when you are matching products by QuickBooks SKU. The QuickBooks item name matches the product, but the SKU is different. If the SKU is supposed to say Blank Bison River Knives. Instead the item name says Blank Bison River Knives. 

Solution

Rename product

1. In QuickBooks Online, click the gear. Click products and services.
2. Do a search for Blank Bison River Knives. Two or more products will appear.
3. One has the name Blank Bison River Knives and the other has the SKU Blank Bison River Knives:
4. Click edit, next to name Blank Bison River Knives.
5. Change the name.
6. Click save.
7. Resync your order.