- General Troubleshooting Guide
- Customer Matching Troubleshooting
-
Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
- Custom Store
-
Connex Ecommerce Analytics
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
-
Connex for QuickBooks Integrations Guide
-
Rules Engine Guide
The provided edit sequence is out-of-date.
In your error log after a sync, you might see a message like the following: "Error 3200 : While trying to Mod a(n) Customer with name or order number of , QB responded The provided edit sequence "1554215500" is out-of-date."
This typically happens during a sync when a customer has an invoice, sales receipt, or other type of modification occur before being updated. We attempted to modify the customer record afterward, and causes this error since the object is no longer up to date.
Solution:
Go to Settings -> Customer Matching and uncheck "Update customer contact info in QuickBooks"