Frequently Asked Questions
Connex for QuickBooks User Guide
Getting Started with Connex for QuickBooks
Remote Desktop (RDP)
Customers Matching
Inventory Site
Inventory Sync
Multicurrency
Orders
Products
Refunds
Sales Tax
Sales Orders
Unit of Measure
Web Connector
Getting Started with Rules
Rules Engine Common Rules
FAQ
Deposit Match
Cost of Goods Sold
Connex Inventory Planner
Getting Started with Connex Inventory Planner
Account Management
Amazon
Customers Dashboard
Notifications
Installation
Inventory Dashboard
Orders Dashboard
Products Dashboard
QuickBooks Desktop
QuickBooks Online
Products
ShipStation
Spreadsheet Reports
Frequently Asked Questions
Account Management
Account Transfers
Legal FAQ
Support Policy FAQ
General Troubleshooting Guide
Deposit Match Troubleshooting
QuickBooks Desktop Error Messages
Inventory Troubleshooting
Incorrect Orders Troubleshooting
Sales Tax Troubleshooting
Web Connector Troubleshooting
QuickBooks Online Error Messages
Match Deposit Tool Troubleshooting
Product Matching Troubleshooting
Customer Matching Troubleshooting
Rules Engine
Orders from QuickBooks
Payments Troubleshooting
Missing Orders Troubleshooting
Update Shipping Details Troubleshooting
Connex for QuickBooks Integrations Guide
Amazon
Amazon Settlement Report
Bigcommerce
Magento 2
ShipStation to QuickBooks
From QuickBooks to ShipStation
Shopify
Square
Stripe
WooCommerce
Rules Engine Guide
Common Rules
Back to home
Frequently Asked Questions
Connex for QuickBooks User Guide
Getting Started with Connex for QuickBooks
Remote Desktop (RDP)
Customers Matching
Inventory Site
Inventory Sync
Multicurrency
Orders
Products
Refunds
Sales Tax
Sales Orders
Unit of Measure
Web Connector
Getting Started with Rules
Rules Engine Common Rules
FAQ
Deposit Match
Cost of Goods Sold
Connex Inventory Planner
Getting Started with Connex Inventory Planner
Account Management
Amazon
Customers Dashboard
Notifications
Installation
Inventory Dashboard
Orders Dashboard
Products Dashboard
QuickBooks Desktop
QuickBooks Online
Products
ShipStation
Spreadsheet Reports
Frequently Asked Questions
Account Management
Account Transfers
Legal FAQ
Support Policy FAQ
General Troubleshooting Guide
Deposit Match Troubleshooting
QuickBooks Desktop Error Messages
Inventory Troubleshooting
Incorrect Orders Troubleshooting
Sales Tax Troubleshooting
Web Connector Troubleshooting
QuickBooks Online Error Messages
Match Deposit Tool Troubleshooting
Product Matching Troubleshooting
Customer Matching Troubleshooting
Rules Engine
Orders from QuickBooks
Payments Troubleshooting
Missing Orders Troubleshooting
Update Shipping Details Troubleshooting
Connex for QuickBooks Integrations Guide
Amazon
Amazon Settlement Report
Bigcommerce
Magento 2
ShipStation to QuickBooks
From QuickBooks to ShipStation
Shopify
Square
Stripe
WooCommerce
Rules Engine Guide
Common Rules
Frequently Asked Questions
Discover frequently asked questions regarding topics not otherwise covered.
Account Management
How do I view my invoice history and update my credit card?
How are selling channels billed?
How does metered billing work?
How do I find my account information?
How do I cancel my account?
See more
Account Transfers
Can I transfer my account from QuickBooks Desktop to QuickBooks Online?
How do I transfer/update my account login in Connex Desktop?
How do I transfer/update my account login in QuickBooks Online?
Legal FAQ
Service Level Agreement
What is the cancellation and refund policy?
Support Policy FAQ
What is your scope of work?