- General Troubleshooting Guide
- Company File
-
Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
-
Connex Ecommerce Analytics
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
-
Connex for QuickBooks Integrations Guide
-
Rules Engine Guide
Checking or updating Connex with your QuickBooks Desktop company file path
When you switch or change your QuickBooks Desktop company file, you need to check Connex if it has the correct file path to ensure proper syncing. Not having the right path can lead to Web Connector and syncing errors.
Where can I quickly find my QuickBooks company file path?
- Log in to your QuickBooks Desktop
- Open your Company file
- Press F2 on your keyboard (Ctrl +1 for Mac)
- The product information box would appear and look for the File Information
Where can I find the file path in my Connex settings?
- Log in to your Connex account
- Click Settings
- Click Order Settings
- Click Advanced
- Click Company File Settings
- Under Company file location should be the same file path you have inside your QuickBooks. If not, copy the path from QuickBooks and paste it here.