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Connex for QuickBooks User Guide
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Connex Inventory Planner
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Frequently Asked Questions
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General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
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Connex for QuickBooks Integrations Guide
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Rules Engine Guide
Exceeded 2 calls per second for api client
Slow your sync from QuickBooks
Problem
You are unable to sync stock changes from QuickBooks to Shopify
Description
In your log, you get this error:
Error updating product. SKU: SAS-0101. Price: 19.50. Name: UPS ACCT:UPS - Misc.:3115096. Stock -503. Error: {"errors":"Exceeded 2 calls per second for api client. Reduce request rates to resume uninterrupted service."}
Shopify has a speed limit to how fast Connex can make updates.
Solution
Slow Sync
If you use QuickBooks Desktop and web connector 2.0, open your web connector. Slow the auto sync interval to 15 - 30 minutes.
If you ran a manual sync of inventory, please try a day at a time.