- Connex for QuickBooks User Guide
- Deposit Match
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Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
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Connex Ecommerce Analytics
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Frequently Asked Questions
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General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Company File
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Connex for QuickBooks Integrations Guide
-
Rules Engine Guide
How do I manually resync deposits?
How to resync, after fixing order syncing issues
When would I need to resync?
Go to sync activity > errors in Connex to see why the match failed.
You have received log errors that products are mismatched, so sales fail to sync. This means the deposit match failed. Here is an example error message:
Item 25th-MD on order #334992 is missing from QuickBooks. Create the item or use the Connex product mapping tool to map this item to an existing product.
Once you fix the error, resync your deposit.
How do I resync?
In this case, we will resync the deposit:
- Log into Connex.
- Click settings > order setting > match deposit.
- Wait for the fields to be populated.
- Find out what the payout was created in Shopify. Let's assume the payout was created on May 14th.
- Set the payouts after to 5/14 and click submit:
