Create a rule to map price levels on criteria
What is a price level?
A price level is a list of prices for a customer. The price level overrides the price from your selling channel. Price levels are usually used with ShipStation, though all channels are compatible. A customer sells wholesale and the user sends Connex a $0 sale, since Connex will override the price. Here is an example $0 sale from ShipStation:
Connex looks at the price level in your rules, then assigns the price from QuickBooks. Here is a price level:
How do I set up price levels in Connex?
Here are the steps:
- Login to Connex.
- Click rules engine.
- Select ShipStation.
- Use the rule template called map order price level.
- In the conditions, choose the condition. Usually, users compare a list of ShipStation selling channels.
- Enter the price level from QuickBooks.
- Click submit.
How do the fields map and why do I receive a $0 price in QuickBooks?
We map the QuickBooks price level custom price to QuickBooks. If the custom price is $0, then you will receive a $0 item in QuickBooks. If you mapped a price level, ensure the product exists in the price level. Otherwise, we will map $0.
I receive an error that my product has no custom price
Here is the full error:
Although MY PRODUCT NAME exists in the Sales Price price list, it has no custom price. Please enter a custom price in QB. Connex will use the price from your ordering solution.
In QuickBooks, follow these steps:
- In QuickBooks, go to lists > price level list.
- Locate the price level that you use.
- Verify that the QuickBooks item name exists in the price level.
If the product is missing, then add it. Click OK. - Delete and resync your sale.