- Connex for QuickBooks User Guide
- Getting Started with Rules
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Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
- Custom Store
- Billing
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Connex Ecommerce Analytics
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Frequently Asked Questions
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General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
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Connex for QuickBooks Integrations Guide
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Rules Engine Guide
Getting Started with Rules: How do I troubleshoot a rule?
How to find what rules are running and how to fix them
How do I see what rules ran?
In this example, a rule that renames all SKUs to ABC is running. Let's see how to troubleshoot.
- On the top nav, click rules engine.
- Click order previewer on the left.
- Select your selling channel.
- Enter an order number.
- Click submit.
- Click the eye icon.
- In the line items, the SKU is changed to ABC:
- Scroll down to see what rules ran. The map all SKUs to ABC is running:
- Click rules engine.
- You can either alter the rule or delete it to make the rule stop running:
- Go back to order previewer and view the order again. The rule no longer runs.