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Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
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Connex Ecommerce Analytics
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Frequently Asked Questions
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General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
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Connex for QuickBooks Integrations Guide
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Rules Engine Guide
How do I update my selling channel pairing?
After performing the steps in getting a new pairing file and you still encounter errors like "Auth Failed", "Error 404", and "QBWC1012". You may need to update your connection/selling channel logins.
Introduction
If you uninstall our software from your selling channel, you must pair Connex again. Your settings will remain intact during the process. This process works for Amazon, Shopify, and Square only.
How do I repair?
Here are the steps:
1. Go to Connex Dashboard
2. Click Settings
3. Select the Connection/Channel on the dropdown
4. Click Connex Setting > Login > click "Clicking here" hyperlink
5. The Shopify log in page should appear and you can enter your Shopify access.
Also here is a video on how to connect Shopify if your connection isn't there