Connex for QuickBooks User Guide
Connex Inventory Planner
Frequently Asked Questions
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
Connex for QuickBooks Integrations Guide
Rules Engine Guide
How do I upgrade and view subscription info?
How do I see subscription info?
Login to our product. On the top right, click your name and click my account.
How do I upgrade my plan?
In the my account screen, click the button beneath my subscription. Our software will redirect you to our billing solution.
How do I add selling channels?
If you are silver, you must upgrade to gold. If you are gold, you must upgrade to platinum. Once you are platinum, you can add channels. Please contact us for latest pricing.
How do I cancel?
Click the cancel button on the my account page. Complete the questionnaire. A staff member will contact you to confirm your cancellation.