Connex for QuickBooks User Guide
Connex Inventory Planner
Frequently Asked Questions
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
Connex for QuickBooks Integrations Guide
Rules Engine Guide
How should I handle gift cards in QuickBooks Online?
In E-Commerce gift cards are a common practice, here is how Connex handles them.
How do they map?
If gift cards are purchased, then they appear as a non-inventory part with a positive dollar amount. If the gift card is used as a form of payment, then the card appears as a discount on a sales receipt. Non-inventory parts allow negative amounts.
Connex will map all gift cards to an item called giftcard. This item should be of type non-inventory and its income account it set to a liability.
For QuickBooks Online, here is how it should look:
If a user purchases a gift card for later use, how does it look?
The product giftcard will appear as a line item. Here is a $25 purchase:
If the user syncs sales receipts and the user pays by gift card, how does it look?
The gift card looks like a discount:
If the user syncs invoices, how does it look?
In this case, the gift card is a payment. Here is a full payment by gift card:
How does it look in my balance sheet?
Here is an example report:
Here is another example of sales and purchases: