How to email web connector log file

QuickBooks has a detailed log file.

There are some errors that are only accessible if we see your web connector's local log. To send us the log, follow these steps:

1. Open your web connector
2. Click file and clear log
3. Run the sync and the web connector again to reproduce the error.
4. Click view log: 
   
5. On notepad, click file > save as and save it to the desktop. The file should look something like this: 
   
6. Respond to your support ticket with the log.