If a customer is missing from QuickBooks, can I stop the sync?

You can instruct Connex to log errors and create no new orders, if the customer is missing. This setting is ideal, if your customers in the store and QuickBooks are different; an excellent example is Jones and Jones versus Jones & Jones

Is there a demo?

Watch this video:

How do I change the setting?

Here are the steps:

1. Login to Connex.
2. Click settings.
3. Click customer settings.
4. You have two options:
   1. Select assign to single name to sync orders where customers are missing to web store. Here is the end result:
   2. Sync no customer and order. Log an error. Go to sync activity and click the errors tab to see sync failures.