Item has no preferred vendor in QB

How to sync purchase orders to QuickBooks

Problem

You cannot sync purchase orders from your selling channel to QuickBooks.

Item has no preferred vendor in QB. Please add a vendor to this product. No PO for this product will be created.

Description

You get these errors:

Item has no preferred vendor in QB. Please add a vendor to this product. No PO for this product will be created.

Missing Posting Account

Solution

Ensure all items exist in QuickBooks prior to sync

This error occurs when you ask Connex to create a new item in QuickBooks that is missing. Likely, the field income account or the preferred vendor is missing. When Connex tries to create a PO or a sales order, data is missing. Follow these steps to clean up your data.

Login to Connex.
Go to rules engine.
Go to order previewer.
Select your channel and enter an order number.
Click the eye icon to see order details.

Look at the field SKU. Ensure each SKU exists in QuickBooks under the item name field. Ensure each item has a preferred vendor selected and the item has an income account.