- General Troubleshooting Guide
- Web Connector Troubleshooting
-
Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
- Custom Store
-
Connex Ecommerce Analytics
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
-
Connex for QuickBooks Integrations Guide
-
Rules Engine Guide
QuickBooks - Application with Revoked Certificate
Update your web connector to the latest release
Problem
You cannot sync QuickBooks Desktop and Connex for QuickBooks.
Description
Your web connector gives you this error:
The web connector has a digital certificate that expires over time. This means the web connector stops working, thirty days after the certificate expires. In this example, the web connector would stop working in April 19, 2025:
Solution
Update your web connector
Intuit released these steps to solve the issue. Download an EXE file and replace the old web connector EXE file.
Here is the end result:
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector