- General Troubleshooting Guide
- QuickBooks Desktop Error Messages
-
Connex for QuickBooks User Guide
-
Connex Inventory Planner
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
-
Connex for QuickBooks Integrations Guide
-
Rules Engine Guide
The attribute definition for an attribute could not be found
Ensure your rules map to the proper custom fields
Problem
You are mapping custom fields to QuickBooks. Although the sale synced, the custom fields failed to map.
Description
In the log, You receive this error:
There was an error when saving a data extension named CustomField1232.QuickBooks error message : The attribute definition for an attribute could not be found. The definition must exist before associated attributes can be created.
Solution
Check your rules
You mapped the fields incorrectly. Ensure you used the proper field name:
- In Connex, click rules > my rules.
- In the search, enter custom field.
- Locate the rule that maps the custom field.
- In QuickBooks, open an order.
- Click formatting > customize data layout.
- Ensure the custom field in QuickBooks and the rule are the same.
In QuickBooks, the field is called Telephone:
In the rules, it is called CustomField1232: