- General Troubleshooting Guide
- Inventory Troubleshooting
-
Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
- Custom Store
-
Connex Ecommerce Analytics
-
Frequently Asked Questions
-
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
-
Connex for QuickBooks Integrations Guide
-
Rules Engine Guide
The transaction could not be saved because the quantity on hand of item would go negative
Negative inventory will throw off profit and loss and other reports. If the error persists, QuickBooks has a setting to disable selling negative quantities.
Solutions
There are three ways to resolve the error:
- The product is missing from QuickBooks. You can map the incoming SKU to another item that has stock in QuickBooks. Read this guide on mapping products.
- You sell assemblies and you can instruct Connex to build assemblies, if they are out of stock.
- You can allow QuickBooks to sync negative quantities.
How do I enable negative stock in QuickBooks?
Here are the steps to enable selling negative quantities:
- In QuickBooks, go to edit > preferences
- On the left, click items and inventory.
- Click company preferences.
- Ensure that don't allow negative quantities is unselected: