Connex for QuickBooks User Guide
Connex Inventory Planner
Frequently Asked Questions
General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Missing Orders Troubleshooting
- Update Shipping Details Troubleshooting
Connex for QuickBooks Integrations Guide
Rules Engine Guide
There is an invalid reference to QuickBooks Account
You must create accounts in QuickBooks
You are unable to create products in QuickBooks. This often happens with new company files that are used for testing purposes.
In QuickBooks, the create a new item form has required fields. The error means Connex has no value to enter. Here is an example:
Create accounts in QuickBooks
First, see what accounts are missing:
- Login to Connex.
- Click manage.
- Click chart of accounts.
- Note the drop downs that have missing values:
- In QuickBooks, press CTRL + A.
- Click account > new.
- Click income > continue.
- Call the account sales.
- Create another account.
- Under other account types, choose other current asset.
- Enter inventory asset at the name.
- Back on Connex, click update drop down lists.
- Run the web connector.
- Return to chart of accounts.
- Enter a value in all the drop downs.
- Click save.
- Resync your sale.