How do I manually sync Amazon settlement reports to Connex?

At times, you might need to upload the report manually

How do I search for reports by dates?

In this example, a user has a payout dated December 29 - January 12th. Here are the steps:

  1. Next to Amazon, click manual sync.
  2. In the form that appears, enter a date range:
    1. End date of a report, which is January 12th.
    2. End deposit date, which is two dates after on January 14th.
  3. Click submit.

How do I upload a file with a report?

To upload a specific report using an XML file, follow these steps:

  1. Login to Amazon Seller Central.
  2. On the left menu, click payments > payments.
  3. Click the all statements tab.
  4. Next to the proper report, click the down arrow.
  5. Two options will appear. Take the XML and the flat file:
  6. Login to Connex.
  7. On your dashboard, click manual sync next to Amazon.
  8. Upload the report from Amazon.
  9. If you use QuickBooks Desktop, run your web connector. If you use QuickBooks Online, your sync should sync in 15 - 20 minutes.
  10. Click sync activity > errors to see errors and orders to see what synced.