How do I manually sync Amazon settlement reports to Connex?

At times, you might need to upload the report manually

How do I search for reports by dates?

In this example, a user has a payout dated December 29 - January 12th. Here are the steps:

  1. Next to Amazon, click manual sync.
  2. In the form that appears, enter a date range:
    1. End date of a report, which is January 12th.
    2. End deposit date, which is two dates after on January 14th.
  3. Click submit.

How do I upload a file with a report?

To upload a specific report using an XML file, follow these steps:

  1. Login to Amazon Seller Central.
  2. On top, click reports and click payments.
  3. Click the all statements tab.
  4. Using the date range, adjust the range until you see the correct report.
  5. Make sure download XML is available next to the report.
  6. Under a report, click download XML and save the report with an extension of .xml: 
  7. Login to Connex.
  8. On your dashboard, click manual sync next to Amazon.
  9. Upload the report from Amazon.
  10. If you use QuickBooks Desktop, run your web connector. If you use QuickBooks Online, your sync should sync in 15 - 20 minutes.
  11. Click sync activity > errors to see errors and orders to see what synced.