- Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
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Connex for QuickBooks User Guide
- Getting Started with Connex for QuickBooks
- Remote Desktop (RDP)
- Customers Matching
- Inventory Site
- Inventory Sync
- Multicurrency
- Orders
- Price Levels
- Products
- Refunds
- Sales Tax
- Sales Orders
- Unit of Measure
- Web Connector
- Getting Started with Rules
- Rules Engine Common Rules
- FAQ
- Deposit Match
- Cost of Goods Sold
- Troubleshooting
- Custom Store
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Connex Ecommerce Analytics
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Frequently Asked Questions
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General Troubleshooting Guide
- Deposit Match Troubleshooting
- QuickBooks Desktop Error Messages
- Inventory Troubleshooting
- Incorrect Orders Troubleshooting
- Sales Tax Troubleshooting
- Web Connector Troubleshooting
- QuickBooks Online Error Messages
- Match Deposit Tool Troubleshooting
- Product Matching Troubleshooting
- Customer Matching Troubleshooting
- Rules Engine
- Orders from QuickBooks
- Payments Troubleshooting
- Company File
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Connex for QuickBooks Integrations Guide
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Rules Engine Guide
What does the free trial include?
Fully functional with knowledge base access
What features and support are offered with the free trial?
We offer a 14-day trial evaluation to test sync data. Our intuitive install wizard makes it simple to set-up your account, connect your ecommerce platform, and connect QuickBooks. The trial is fully functional.
During trial support, we will answer general functionality questions using our knowledge base articles and videos. For help testing, adjusting settings, and writing rules purchase an onboarding package from our sales team.
What does my subscription cover?
A subscription to Connex covers keeping the sync running and performing mandatory updates from our integrations. New touch points, like creating products, is extra. If you receive errors in your sync log, we will assist with troubleshooting. If we perform an update and your sync is affected, we will fix it at no charge.
What does custom development cover?
Any change to our source code, like adding a new integration, has an extra cost. Writing custom rules is an extra free. Any change that involves looking or altering our code is custom development.
I need onboarding assistance. What are next steps?
The free trial is ideal for do-it-yourself clients. For more complex cases, we recommend purchasing a trial membership. We offer 2 hours of phone support. To purchase, click here.
Please pair your QuickBooks and selling channels, prior to the call. With the trial membership, we will help in these areas:
- Testing the software
- Writing rules
- Adjusting settings